Course overview

    

Professional Scrum Master™ (PSM) is the premium certification for anyone wanting to master Scrum.

Accredited by Scrum.org, The Home of  Scrum, the 2-day PSM course teaches what is at the heart of the Scrum and Agile movement.  It covers the principles and process theory underpinning the Scrum framework and the role of the Scrum Master in it.  The course also teaches how to use Scrum, how to optimise value, reduce total cost of ownership and deliver more frequently.

Participants learn through instruction and team-based exercises, and are challenged to think on their feet to better understand what to do when they return to their workplaces.

The Cutting Edge

Over the 2 days, participants will see why PSM is the cutting-edge course for effective Scrum Masters and for anyone coaching a development team toward increased efficiency and effectiveness. The course includes advanced thinking for servant-leadership and behavioural shifts.

The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. The course features discussions and hands-on exercises based on real-life cases.

Why Scrum.org

Scrum.org accredited courses provide the highest quality Scrum training, materials and certified Professional Scrum Trainers (PSTs) to teach them. The training materials are created and maintained by Scrum co-creator Ken Schwaber, Scrum.org and the community of PSTs who teach the courses, thereby ensuring they are in tune with what’s happening in software development organisations and always up-to-date with the latest practices.

Professional Scrum Trainers bring their own style and experience to the courses, but use the same materials so that students are learning from the same content regardless of who teaches the course or where it is taught around the world. Read more about the differences.

Learning outcomes

By the end of this course participants will:

  • Be able to readily recognise, define, and work with the concepts, advantages and challenges of the Scrum framework
  • Be prepared to play the role of Scrum Master in their organisations and help their organisations adopt the Scrum Framework. Furthermore, participants will develop an understanding of the other roles in Scrum
  • Gain knowledge to be able to effectively anticipate issues related to the practical implementation of Scrum
  • Be armed with the proper tools to address, resolve, and take the lead on Scrum issues in their organisations

Who should attend

The Professional Scrum Master course is for anyone using the Scrum framework. It is particularly beneficial for those people within an organisation accountable for getting the most out of Scrum, including Scrum Masters, managers, and Scrum Team members.

Typical attendance includes:

  • Product Managers
  • Product Directors
  • Founders
  • Product VP
  • Program Managers
  • Engineering Managers
  • Product Designers
  • Lead Developers
  • Anyone responsible for the successful use and/or rollout of Scrum in a project or enterprise.

Course contents

Topics covered include

1. Scrum Basics

What is Scrum and how has it evolved?

2. Scrum Theory

Why does Scrum work and what are its core principles? How are the Scrum principles different from those of more traditional software development approaches, and what is the impact?

3. Scrum Framework and Meetings

How Scrum theory is implemented using time-boxes, roles, rules, and artefacts. How can these be used most effectively and how can they fall apart?

4. Scrum and Change

Scrum is different: what does this mean to my project and my organisation? How do I best adopt Scrum given the change that is expected?

5. Scrum and Total Cost of Ownership

A system isn’t just developed, it is also sustained, maintained and enhanced. How is the Total Cost of Ownership (TCO) of our systems or products measured and optimised?

6. Scrum Teams

Scrum Teams are self-organising and cross-functional; this is different from traditional development groups. How do we start with Scrum teams and how do we ensure their success?

7. Scrum Planning

Plan a project and estimate its cost and completion date.

8. Predictability, Risk Management, and Reporting

Scrum is empirical. How can predictions be made, risk be controlled, and progress be tracked using Scrum. Discussion starts with “Done and Undone” and continues with Quality Assurance in Scrum.

9. Scaling Scrum

Scrum works great with one team. It also works better than anything else for projects or product releases that involve hundreds or thousands of globally dispersed team members. How is scaling best accomplished using Scrum?

Course fees

Fees A$ per person

Professional Scrum Master Course + Certificate Exam

  • $1250 + gst

The fee includes:

  • Comprehensive ALC workbook
  • Scrum Guide
  • Professional Scrum Master Certificate Exam – one voucher
  • Full catering including sit-down lunch each day

Certificate Exam

The Scrum.org Professional Scrum Master is a prestige certification that has two levels of certification: PSM I and PSM II.  When you take this course you will receive a voucher to take the PSM I assessment. The cost of the first attempt is included in the price of the PSM class.

PMI PDU Credits

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum Master (PSM). Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI’s “Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org.

Of further interest

Scrum.org and DevOps Institute Partner to Transform IT Organisations with ScrumOps

New Holistic Approach to Modern IT to be Presented at DevOps Connect Event in Dallas.

Boston and Boca Raton, Fla.– April 4, 2017 – Scrum.org, the mission-based organisation dedicated to improving the profession of software delivery through training, certification, assessments, tools, processes and community, and the DevOps Institute (DOI), the global learning community around emerging DevOps practices that delivers enterprise-level DevOps training and certification, today announced a strategic partnership. The initiative will help IT organizations change the way they approach software product delivery with a collective approach known as ScrumOps. Read more…

 

 

 
  • Staff have been extremely positive and supportive.
    Principal consultant | OMNI EXECUTIVE
  • Our trainer was excellent. He made it fun and interesting. Plus we all passed. Fantastic. I feel comfortable that my future projects will be very successful. Pace - Spot on.
    IT Professional | Information Technology
  • "The course was excellent. The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed."
    Simon T., Dept of Defence, Business Analysis Foundation, Sydney April 2016
  • "Excellent service provided by ALC customer service. Trainer has exceptionally good training skills and brilliant style of communication. Excellent coach."
    Trainer: Michael Fong Principal  |  Fujitsu Australia Ltd
  • Laurence has incredible subject matter expertise and his person anecdotes added a lot to the learning.
  • Would highly recommend ALC and Laurence for training and obtaining one's certification in Agile PM
    Demi Anderson, Programme Manager
  • Leigh was fantastic. Without doubt the most accurate and interesting presenter by leaps and bounds. Very inspirational.
    System Analyst | Department of Corporate and Information Services
  • "The course was excellent.   The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed."
    Simon T., Dept of Defence, Business Analysis Foundation, Sydney April 2016
  • "In regards to the course, the stakeholder and participants were wrapped. The trainer was attentive and engaged and the material was relevant and professional."
    Kathleen O’Riley Learning and Development Advisor  |  SA Water Corporation Course: Business Relationship Management Professional (BRMP®) Trainer: Darren Dove
  • "Excellent course and while content was quite laborious and intense, Peter's delivery was excellent; particularly the 'war stories' and examples provided."
    Russell Close | Head of IT  |  Bennelong Funds Management
  • Well presented and great depth of knowledge by the trainer. A very professional delivery!
  • Just successfully completed three COBIT® 5 courses: Foundation, Implementation and Assessor. Courses were very well managed and presented. Exams were challenging, both in terms of time and knowledge. Very happy to pass all three exams. Highly recommend. Many thanks.
  • Very quick response from Customer service upon enquiry.
  • I must say I really enjoyed the course facilitated by your trainer. He was the best and he really explained the course clearly so that we could understand it. He really is an asset to ALC as he makes sense.
    Service Assurance Release Manager | Westpac Banking Corporation
  • Excellent presentation, anecdotes & examples of real world application. Neil has exemplified my expectation of ALC as atop level training services provider.
    Operations Transition Manager |  Motorola Solutions Australia Pty Ltd
  • The trainer was a great facilitator - lots of real life examples and I felt very prepared for the exam.
    Help Desk Team Leader | Bank SA
  • "Very good training session.  Trainer used multiple examples of non-IT situations to cover various aspects of what was being taught which made it not only easier to understand but also interesting."
    Senior Applications Specialist | Fairfax Media
  • The instructor was clearly knowledgeable, good-humoured and enthusiastic. I did not see anyone fall asleep. Given the notoriety of this course, I sincerely feel that that was a major "achievement".I do feel that I have greatly expanded my knowledge and that I will be more productive at work - The Hallmark of a successful course in my opinion. I would recommend ALC to others. Thank you and well done!
  • Peter’s real world samples went a long was in understanding the content.Waleed Al-Atm – Dept. Justice & Regulation
  • Excellent course that was very well presented and benefited immensely from Darren's practical experience in Service

    Management. Thanks Darren!

    National IT Manager | Information Technology

  • Excellent course and while content was quite laborious and intense, Peter’s delivery was excellent; particularly the ‘war stories’ and examples provided.
  • Michelle Zgalin displays an extremely thorough knowledge of the course content. Pace of the course tailored to suit participants. Presentation of content very good. Ability to deliver large amounts of content was impressive. :)
    PRINCE2 Melbourne Senior Business Analyst | VMIA | Risk Management & Insurance
  • A brilliant trainer, she really knows her stuff and manages to get the most out of us, it was almost like a continuation from Foundation.  I felt like I hadn't left.
    Executive Assistant | Guild Group Holdings Limited
  • Very worthwhile course - learned a lot! Intense, but very well structured. Great Trainer:)."
    Business Analyst | VMIA | Risk Management & Insurance
  • The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with  me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity
    Service Delivery Manager | NEC Australia Pty Ltd
  • Great Job, one of the best trainers I have had.  Could not have asked for more.
    ISG | University of New England
  • Really well structured course, very qualified presenter, engaging presentation style, high quality course materials.  Relevant and useful information discussed with a good balance of theory vs "Real World" examples. I thoroughly enjoyed this course, would highly recommend to others.
    Samantha, Program Coordinator, Transport NSW
  • "Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge."
    Manager, IT Risk & Assurance | Ernst & Young
  • "David's vast experiences and shared stories give great insight to the issues and problems which the SABSA framework addresses."
    Information Security Consultant  | Westpac
  • "Thanks David for making this course enjoyable and knowledgeable.  Your experience and insights have been very valuable."
    Security Solutions Designer | Westpac
  • We’ve been training and presentation since 1994. See what just some of our successful delegates have to say about getting certified with ALC Training.“David’s vast experiences and shared stories give great insight to the issues and problems which the SABSA framework addresses.”
    Information Security Consultant | Westpac
  • “Neil was very good in sharing his knowledge using relevant examples.”
    IT Support Officer | Cricket Australia
  • “Good understanding of ITIL Foundations. Neil is a great presenter with excellent people skills & real world experiences.”
    State ICT Manager | Hassell
  • “Excellent presentation, anecdotes & examples of real world application. Neil has exemplified my expectation of ALC as a top level training services provider.”
    Operations Transitions Manager Motorola Solutions Australlia Pty Ltd
  • “I must say I really enjoyed the course facilitated by your trainer. He was the best and he really explained the course clearly so that we could understand it. He really is an asset to ALC as he makes sense.”
    Service Assurance Release Manager | Westpac Banking Corporation
  • “Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge.”
    Manager, IT Risk & Assurance | Ernst & Young
  • “Just successfully completed three COBIT® 5 courses: Foundation, Implementation and Assessor. Courses were very well managed and presented. Exams were challenging, both in terms of time and knowledge. Very happy to pass all three exams. Highly recommend. Many thanks.”
    Manager | ANZ Banking Group
  • “Extremely good – presenter’s experience and depth of knowledge very visible. The trainer was excellent! Good examples, good discussions.”
    Project Manager | Shell Company of Australia Limited Melbourne
  • “The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity.”
    Service Delivery Manager | NEC Australia Pty Ltd
  • “I would be happy to recommend Axel to all those looking at a TOGAF training course. His subject matter expertise in TOGAF and his ability to relate to real world examples and experience was fundamental in helping me passing my exam.”
    Daniel Garcia, IT Architect, Strategy and PMO Manager | ANSTO