Testimonials


Course trainer highly engaging and provided real world examples to support theory.

University of Melbourne

University of Melbourne

“I wanted to let you know that I received my results this morning and I passed the PRINCE2 Practitioner level exam with a good score and I’m thrilled.

Laurence, thank you so much for your leadership on the course. I know that any individual style doesn’t suit everyone, but your teaching methods really suited the way I learn and I got much more out of the five days than just the certificate. I really appreciated the anecdotes you used to illustrate and add to the text, and your sense of humour. I’m currently studying on my own for the P3O public exams and the PRINCE2 course materials are helping a great deal.

I wouldn’t hesitate to recommend both you and ALC or attend other courses with you. Thanks again.”

PRINCE2 PRX-SYD-025 JAPMO Manager Sydney

The passion for TOGAF and the knowledge of Axel. His real life architecture stories were invaluable.

TOGAF 9 LEVEL 1 & Level 2

Laurence has incredible subject matter expertise and his person anecdotes added a lot to the learning.

AgilePM AGI-SYD-004 EPCisco Systems AustraliaSydney

Can you please pass on my thanks to Neil for running an excellent ITIL course.

Team Leader ICT Application Management |  Ministry of Business, Innovation & Employment

ITIL Foundation

Great Customer service over the phone!

Infomation Assurance Engineer | Lockheed Martin Australia

ALC Customer Service

The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with  me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity

Service Delivery Manager | NEC Australia Pty Ltd

PRINCE2 Foundation and Practitioner

“I would be happy to recommend Axel to all those looking at a TOGAF training course. His subject matter expertise in TOGAF and his ability to relate to real world examples and experience was fundamental in helping me passing my exam.”

Daniel Garcia, IT Architect, Strategy and PMO Manager at ANSTO

TOGAF - Axel Dancoisne

Michelle Zgalin displays an extremely thorough knowledge of the course content. Pace of the course tailored to suit participants. Presentation of content very good. Ability to deliver large amounts of content was impressive. 🙂

PRINCE2 Melbourne
Senior Business Analyst | VMIA | Risk Management & Insurance

PRINCE2 - Melbourne

Very worthwhile course – learned a lot! Intense, but very well structured. Great Trainer:).”

Business Analyst | VMIA | Risk Management & Insurance

PRINCE2 Melbourne

Well presented and great depth of knowledge by the trainer. A very professional delivery!

COBIT COB-CAN-015 PSManager, Business EngagementAustralian Federal PoliceCanberra

Peter’s real world samples went a long was in understanding the content.

Waleed Al-Atm – Dept. Justice & Regulation

Peter Nikitser - CISM

“I wanted to thank you in person for the quality you delivered during the training. I have attended tens of trainings and workshops before and in short I rank you on top. All the best and hope to see you again.

Thank you.”

TOGAF Trainer - Leigh Harris

“Excellent service provided by ALC customer service. Trainer has exceptionally good training skills and brilliant style of communication. Excellent coach.”

Trainer: Michael Fong
Principal  |  Fujitsu Australia Ltd

AgilePM - Perth 8-11 March 2016

“Found that Neil delivered a fun way of thinking about ITIL in the workplace.”

Service Desk Analyst | Grant Thornton Australia Ltd

ITIL Foundation

“I found Leigh to be an excellent presenter, with just the right balance of training ability and practical experience. He was able to get the core concepts over to the course attendees clearly, and critically also able to clearly articulate answers to questions when asked, often with the addition of a personal experience anecdote to give relevancy. I would recommend him to anyone seeking training for TOGAF accreditation.”

Solution Architect, Corporate Gas and Electricity Provider.

TOGAF - Solution Architect Trainer - Leigh Harris

Leigh was fantastic. Without doubt the most accurate and interesting presenter by leaps and bounds. Very inspirational.

System Analyst | Department of Corporate and Information Services

BAF - Darwin

The trainer was a great facilitator – lots of real life examples and I felt very prepared for the exam.

Help Desk Team Leader | Bank SA

ITIL FoundationBank SA

I just wanted to say thank you for conducting last week’s ITIL course in which I had participated in. It was probably one of the most well run and relevant training courses that I had been to in a while. I received the email from ALC informing me that I had passed the exam with a score of 39!

Manager – Customer Service Management| NSW | Information Technology

ITIL Foundation

“For a course that is very content heavy, Leigh presented it in such a way that the course felt like it flew by during the day”

TOGAF - Perth - Leigh Harris

I must say I really enjoyed the course facilitated by your trainer. He was the best and he really explained the course clearly so that we could understand it. He really is an asset to ALC as he makes sense.

Service Assurance Release Manager | Westpac Banking Corporation

ITIL Capability: Release Control & ValidationNSW

The trainer’s  ability to provide humour and real life examples to the course materials was certainly a key ingredient for success  of the course.

ITIL Foundation ITE-MEL-03B AMHead of IT Service Centre Philip Morris International IT Service Centre Pty LtdMelbourne

“David’s vast experiences and shared stories give great insight to the issues and problems which the SABSA framework addresses.”

Information Security Consultant  | Westpac

SABSA Foundation

“Neil was very good in sharing his knowledge using relevant examples.”

IT Support Officer | Cricket Australia

Testimonial 10

Our company was compelled to go with ALC for our maiden experience with ITIL training after reviewing their impressive course outline, materials and trainers.

We were so pleasantly surprised with the hands on, engaging and practical ITIL course we were given.

Our trainer, Neil, was engaging and taught the material in a way that was extremely relatable to our business environment.

The amount of excitement and enthusiasm that this course generated within our team (both for staff who attended and those who didn’t) was well worth it.

We are extremely pleased with the results of ALC’s training and the efficacy with which it was delivered.
We will certainly be using ALC for further training within our company, their professional manner and high quality of work has/will be a great asset.

AM Solutions

ITIL Foundation - Melbourne

Dean was very thorough and was able to relate the ITIL framework to every day scenarios. This was invaluable. The layout of the training folder was easy to ready and colour made it feel more interactive.

Change & Release Manager  |  Fujitsu Australia Limited

ITIL Melbourne - Dean Toovey

“In regards to the course, the stakeholder and participants were wrapped. The trainer was attentive and engaged and the material was relevant and professional.”

Kathleen O’Riley
Learning and Development Advisor  |  SA Water Corporation
Course: Business Relationship Management Professional (BRMP®)
Trainer: Darren Dove

BRMP

“I must say I really enjoyed the course facilitated by your trainer. He was the best and he really explained the course clearly so that we could understand it. He really is an asset to ALC as he makes sense.”


Service Assurance Release Manager | Westpac Banking Corporation

Testimonial 12

“Excellent trainer – he has an amazing level of ITIL understanding, can put terms into simple everyday examples that truly assists the learning.  He has an excellent sense of humour as well which made the course fantastic.”

Team Leader Service Enhancement | Spendvision Limited

ITIL Foundation

Just successfully completed three COBIT® 5 courses: Foundation, Implementation and Assessor. Courses were very well managed and presented. Exams were challenging, both in terms of time and knowledge. Very happy to pass all three exams. Highly recommend. Many thanks.

COBIT COI-MEL-001 PW Risk and Audit ManagerANZ Banking Group

Neil was very good in sharing his knowledge using relevant examples.

IT Support Officer | Cricket Australia

ITIL Foundation

A brilliant trainer, she really knows her stuff and manages to get the most out of us, it was almost like a continuation from Foundation.  I felt like I hadn’t left.

Executive Assistant | Guild Group Holdings Limited

PRINCE2 Practitioner

Excellent presentation, anecdotes & examples of real world application. Neil has exemplified my expectation of ALC as atop level training services provider.

Operations Transition Manager |  Motorola Solutions Australia Pty Ltd

ITIL Capability: SOA

Great Job, one of the best trainers I have had.  Could not have asked for more.

ISG | University of New England

PRINCE2 Foundation & Practitioner

“Good understanding of ITIL Foundations. Neil is a great presenter with excellent people skills & real world experiences.”

State ICT Manager | Hassell

ITIL Foundation

We’ve been training and presentation since 1994. See what just some of our successful delegates have to say about getting certified with ALC Training.

“David’s vast experiences and shared stories give great insight to the issues and problems which the SABSA framework addresses.”

Information Security Consultant | Westpac

Testimonial 1

Would highly recommend ALC and Laurence for training and obtaining one’s certification in Agile PM

Demi Anderson, Programme Manager

AgilePM - Melbourne

Excellent course that was very well presented and benefited immensely from Darren’s practical experience in Service

Management. Thanks Darren!

National IT Manager | Information Technology

National IT Manager

Extremely good – presenter’s experience and depth of knowledge very visible. The trainer was excellent! Good examples, good discussions.

ITIL Foundation ITE-MEL-01Y CMProject Manager Shell Company of Australia LimitedMelbourne

“Just successfully completed three COBIT® 5 courses: Foundation, Implementation and Assessor. Courses were very well managed and presented. Exams were challenging, both in terms of time and knowledge. Very happy to pass all three exams. Highly recommend. Many thanks.”

Manager | ANZ Banking Group

Testimonial 3

Very quick response from Customer service upon enquiry.

Enrolment Experience

“Quality presentation. The trainer really knows his stuff. Overall ITIL seems in some ways an odd mixture of ‘big picture’ business framework and really specific IT nitty gritty.”

Data Services & Customisations Manager | Spendvision Limited

ITIL Foundation

Staff have been extremely positive and supportive.

Principal consultant | OMNI EXECUTIVE

ALC Customer Support

“Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge.”

Manager, IT Risk & Assurance | Ernst & Young

Testimonial 11

The instructor was clearly knowledgeable, good-humoured and enthusiastic. I did not see anyone fall asleep. Given the notoriety of this course, I sincerely feel that that was a major “achievement”.

I do feel that I have greatly expanded my knowledge and that I will be more productive at work – The Hallmark of a successful course in my opinion. I would recommend ALC to others. Thank you and well done!

ITIL Foundation Certificate in IT Service Management

“Thanks David for making this course enjoyable and knowledgeable.  Your experience and insights have been very valuable.”

Security Solutions Designer | Westpac

SABSA Foundation

What a fabulous trainer, highly recommended. The material was comprehensive, well laid out & informative.

Client Support Officer| University of New England

PRINCE2 Foundation & Practitioner

“Leigh is a gifted TOGAF instructor. Because he has many years experience as both a Consultant and Trainer (TOGAF, Prince2 and BABOK etc.), he knows a variety of creative teaching methods to ensure you learn what you need to. He is always encouraging and positive. If you want to improve your TOGAF skills quickly, hire Leigh.”

Information Architect, Leading Australian University.

TOGAF - Leading Australian Universtiy Trainer - Leigh Harris

“Extremely good – presenter’s experience and depth of knowledge very visible. The trainer was excellent! Good examples, good discussions.”

Project Manager | Shell Company of Australia Limited Melbourne

Testimonial 4

“Leigh is a benchmark for both delivering complex course material and preparing students for exam success. Leigh recently led my PRINCE2 Foundation/Practitioner courses, from which I left feeling supremely confident of course content and empowered to apply this in my organisation. Leigh’s seemingly infinite knowledge of course material and his ability to tailor this content to a diverse audience was extraordinary. Leigh is systematic, passionate and a true master of his trade.”

Programme Manager, Government Agency

TOGAF - Leigh Harris

Day 2 of the TOGAF 9.1 Enterprise Architecture training was delivered by the straight-shooting and impressive Axel P. Dancoisne. Think you know a bit about Enterprise Architecture, this training will help you formalise and polish your knowledge. Great Stuff.

TOGAF

Hi Axel,

Hope you are well. You recently led my TOGAF1/2 course a couple of weeks back. I was determined to do the exam in the same week but with gentle cautioning from yourself I decided to do more study and develop my exam technique- using a lot of your advice.

Just passed with 85 & 80% which I am very, very happy with. Really glad I did the course with you instead of going it alone! Your training was a great launchpad for success.

Thanks for your help. Wishing you the best. 🙂

TOGAF

“Good understanding of ITIL Foundations. Neil is a great presenter with excellent people skills & real world experiences.”

State ICT Manager | Hassell

Testimonial 2

“Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge.”

Manager, IT Risk & Assurance | Ernst & Young

SABSA Foundation

Really well structured course, very qualified presenter, engaging presentation style, high quality course materials.  Relevant and useful information discussed with a good balance of theory vs “Real World” examples. I thoroughly enjoyed this course, would highly recommend to others.

Samantha, Program Coordinator, Transport NSW

PRINCE2 Sydney

“Excellent course and while content was quite laborious and intense, Peter’s delivery was excellent; particularly the ‘war stories’ and examples provided.”

Russell Close | Head of IT  |  Bennelong Funds Management

CISM - Peter Nikitser

Neil took the time to allow for questions and elaborate on them. Hope to get Neil for any future training session through ALC, great presenter!

ITIL Foundation ITE-MEL-037 CMRisk and Audit Manager ANZ Banking Group LtdMelbourne

Extremely well organised, good class size, great venue and approachable & extremely knowledgeable instructor!

Director/Consultant | Linsal Pty Ltd    Presented by: Neil Broadhead

ITIL Foundation

A well polished presentation, very good.

Principal Network Support Officer |  Department  of Communities

ITIL Foundation

“The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity.”

Service Delivery Manager | NEC Australia Pty Ltd

Testimonial 6

Excellent course and while content was quite laborious and intense, Peter’s delivery was excellent; particularly the ‘war stories’ and examples provided.

Peter Nikitser - CISMP

I must say I really enjoyed the course facilitated by your trainer.  He was the best and he really explained the course clearly so that we could understand it.  He really is an asset to ALC as he makes sense.

 Service Assurance Release Manager| Westpac Banking Corporation

ITIL Foundation

“The course was excellent.   The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed.”

Simon T., Dept of Defence,
Business Analysis Foundation,
Sydney April 2016

BAF April 2016 Sydney

“Very good training session.  Trainer used multiple examples of non-IT situations to cover various aspects of what was being taught which made it not only easier to understand but also interesting.”

Senior Applications Specialist | Fairfax Media

ITIL Foundation

This course should be made a school subject as our society is moving towards service orientated society.

ITIL Foundation YTR-DAR-002 MYNEC Australia Pty LtdDarwin

“Very good training session. Trainer used multiple examples of non-IT situations to cover various aspects of what was being taught which made it not only easier to understand but also interesting.”

Senior Applications Specialist | Fairfax Media

Testimonial 9

Course was delivered fantastically – facilitator was excellent. I felt the course was exceptional given the time frame provided.

ITIL Foundation ITE-CAN-02P NEBilling SpecialistTelstraCanberra

Our trainer was excellent. He made it fun and interesting. Plus we all passed. Fantastic. I feel comfortable that my future projects will be very successful. Pace – Spot on.

IT Professional | Information Technology

ITIL FoundationNSW

 

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