- "Great trainer with loads of real life examples!"
Sydney May 2019
- "Well run, facilitator knew his stuff kept the flow of information on the right pace. Thanks"
Sydney May 2019
- "Neil was excellent as an instructor and made the course better to understand."
Customer Advocacy Centre Team Leader, Melbourne April 2019
- "Trainer was exceptional, kept it interesting and very knowledgable"
Strategric Sourcing Manager, Melbourne April 2019
- "Neil is an excellent trainer and knows the material through and through"
Senior Manager IT Security, Melbourne April 2019
- "Trainer showed excellent undersanding of the material. The trainer was great at explaining concepts and providing examples and maintaing a steady but not rushed pace. He quizzed us along the way to ensure we were getting it."
N/A, Canberra March 2019
- "Neil is a wonderful trainer who is clearly very knowledgable about ITIL and IT in general. Have had a very good experience and found it easier to acquire the learnings than I expected, having been on not so good trainin courses with different providers befores. Neil is an excellent trainer with a very engaging style adn very much appreaciated how good he is at making sure the information sinks in with extra explanation, quizzes, drawings and anecdotes. Thank you Neil!"
Senior Consultant, Canberra March 2019
- "Really enjoyed it. ITIL is very conceptual so it is good to discuss examples and real world experiences as we go through."
Deployment Assurance Lead, Canberra March 2019
- "Neil was very experienced and knowledgable and added his own personal touch to the training information"
ICT Operational Officer, Canberra March 2019
- "Very knowledgable trainer. Patient and always there to support."
Soltuions Architect, Sydney March 2019
- "Pre and during the course experience was outstanding. Neil was enjoyable, relevant and very supportive/patieent. Loved his old war stories in helping provide clarification to topics being discussed"
Head of Technology, Sydney March 2019
- "Everything about the course was great. The venue and services were excellent and Neil did a great job explaining everything which ensuring the course wasn't dull. The relation of the material to real world examples and stories was great."
IT Manager, Melbourne February 2019
- "Another great course, thank you."
Support Manager, Melbourne February 2019
- "The course was great. Neil was an entertaining and very knowledgable trainer. Overall, it was an excellent learning experience."
Melbourne February 2019
- "Entertaining and informative. Good practical examples and knowledge shared from the real world."
Solution Architect, Melbourne February 2019
- "Neil was engaging"
Senior Analyst Programmer, Melbourne February 2019
- "Teacher is brilliant and kept us awake. Told relevant stories along the way, explained content clearly and his pre-exam speech was great."
Application Support Manager, Melbourne February 2019
- "Great trainer! Thank you."
Senior Applications Developer, Canberra January 2019
- "Neil was great, food was good, content was great."
Technical Support, ITIL Fdn, Brisbane February 2018
- "Understanding of material and presentation of it was excellent."
APS Level 6, Government Department, ITIL Fdn, Canberra January 2018
- "Very well presented, very engaging and enjoyable."
Incident Management, Leading provider of IT products, ITIL Fdn, Canberra January 2018
- "Neil was very good. He was informative, funny and made what I thought would be a boring course enjoyable. I learnt a lot and enjoyed the lunches. I would do another ALC course."
Incident Management Analyst, Leading provider of IT products, ITIL Fdn, Canberra January 2018
- "Course content was good and well spaced. Instructor was knowledgeable and informative. Good time management."
ITIL Fdn, Canberra January 2018
- "Well organised and presented."
Support Engineer, Global Speech Network, ITIL Fdn, Sydney January 2018
- "Neil is a great trainer, happy to recommend him."
Service Delivery Manager, Cloud Computing Company, ITIL Fdn, Sydney January 2018
- "Amazing catering and Neil did a great job."
Systems Engineer, Essential Health Care Services, ITIL Fdn, Sydney January 2018
- "Course was superbly delivered. Neil sharing examples made us understand more about the topics. Neil's experience of the ITIL process has definitely helped."
Technology Analyst, Information Technology, ITIL Fdn, Sydney December 2017
- "Good training experience, especially as a classroom training session which was very much interactive with the exercises involved."
Senior Systems Engineer, Information Technology, ITIL Fdn, Sydney December 2017
- "Neil is an excellent trainer, facilitator and overall fantastic professional with very relevant and deep experience in the industry. It was a pleasure to have attended this course and be guided by Neil, I believe I have learnt more than I envisaged and feel prepared to take the teachings back to my organisation and use them in a successful way."
Senior Technology Compliance Manager, Major Bank, ITIL Fdn, Sydney December 2017
- "Neil is awesome!"
Financial Services, ITIL Fdn, Sydney December 2017
- "Neil was engaging and well versed on the course material. Course structure set out well and easy to follow."
Assistant Asset Manager, Government Organisation, ITIL Fdn, Sydney December 2017
- "Loved the way Neil teaches the course with so much enthusiasm and sharing his vast amount of experience with providing examples at different stages of the course."
Project Manager, Information Technology, ITIL Fdn, Sydney December 2017
- "Neil used examples when explaining concepts which made them far easier to understand."
Director, Insurance Agency, ITIL Fdn, Canberra November 2017
- "Fantastic to have a presenter with such breadth of experience in the IT Industry. Really helpful to hear relevant stories."
Assistant Director, Government Department, ITIL Fdn, Canberra November 2017
- "Thank you. Very satisfied."
Biomedical Officer, MoP, Brisbane February 2018