Course overview

Business Analysis skills are increasingly in demand as organisations grapple with the need to ensure better return on project investment.

Business analysis is there to help businesses do business better.  Business analysts map out obstacles, analyse needs, manage project teams and implement changes that provide a critical role in determining project failure or success. They work as a translator or liaison between stakeholders to help them better understand the organisation’s structure, policies, and operations.

Traditionally, business analysts sat in the IT department – but their skills are now in demand across the board as organisations grapple with the need to ensure better return on project investment.

“More than 70,000 professionals worldwide
have got their Business Analysis skills via BCS”

The Business Analysis Foundation course is the cornerstone of the BCS Business Analysis Curriculum. It is an internationally-recognised qualification relevant to anyone requiring an understanding of Business Analysis including business analysts, business managers and their staff, business change managers, project managers, system developers.

This 3-day course comprehensively covers the BCS syllabus and prepares participants for the Business Analysis Foundation Exam held on the last day of the course.

For more information on Business Analysis Certifications please visit the BCS site.

Learning outcomes

The Foundation Certificate in Business Analysis will help participants to:
  • Understand the roles and responsibilities of Business Analysts
  • Be familiar with best practices in Business Analysis and Requirements definition
  • Attain new skills to successfully develop, manage, and communicate business requirements and be a productive and contributing member of the Organisational team
The certificate covers the broad range of principles and techniques within the sphere of Business Analysis, and consists of 9 modules:
  • What is Business Analysis
  • Developing the Business Case
  • Defining The Business Problem or Opportunity
  • Modelling the Future State
  • Root Causes of Problems
  • Distilling the Requirements from Models
  • Solution Vision and Scope
  • Requirements Definition and Documentation

Who should attend

The Business Analysis Foundation course is relevant to anyone requiring an understanding of Business Analysis including:
  • Business Analysts
  • Business Managers
  • Business Change Managers
  • Project Managers
  • System Engineers

This qualification is also the foundation for a range of modular certificates in the areas of Business Analysis, IS Consultancy and Business Change. The next stage from this course is the higher lever ISEB Diploma in Business Analysis.

Course contents

1. Introduction to Business Analysis

  • The origins of business analysis
  • The development of business analysis
  • The scope of business analysis work
  • The role and responsibilities of a business analyst
2. The Competencies of a Business Analyst
  • Behavioural skills and personal qualities
  • Business knowledge
  • Techniques
  • Developing competencies
  • The Skills Framework for the Information Age
3. Strategy Analysis
  • The context for strategy
  • The definition of strategy
  • Strategy development
  • External environment analysis
  • Internal Environment analysis
  • SWOT analysis
4. The Business Analysis Process Model
  • An approach to problem-solving
  • The process model
  • Investigating the situation
  • Considering the perspective
  • Analysing the needs
  • Evaluating the options
  • Defining the requirements
5. Investigation Techniques
  • Interviews
  • Workshops
  • Observation
  • Scenarios
  • Prototyping
  • Quantitative approaches
6. Stakeholder Analysis and Management
  • Stakeholder categories and identification
  • Analysing stakeholders
  • Stakeholder management strategies
  • Managing stakeholders
7. Modelling the Business System
  • Soft systems methodology
  • Documenting business situations
  • Business perspective
  • Business activity models
  • Business events and business rules
  • Critical success factors and key performance indicators
  • Validating a business activity model
  • Use of business activity model in gap analysis
8. Business Process Modelling
  • Defining of business process modelling
  • The importance of business process modelling
  • The business process modelling technique
  • Improving business processes
  • Planning the business process improvement initiative
9. Requirements Engineering
  • Problems with requirements
  • The place of requirements engineering in development lifecycles
  • A process for requirements engineering
  • Actors in requirements engineering
  • Requirements elicitation
  • Building the requirements list
  • Requirements analysis
  • Documenting the requirements
  • Validating requirements
  • Managing changes to requirements
10. Modelling the IT System
  • Modelling system functions
  • Modelling system data
11. Managing the Information Resource
  • Managing data resources
  • Support for the systems development lifecycle
  • Valuing and classifying data
  • Support for business activities
  • Data administration
  • Data modelling
  • Technology for capturing and storing data
  • Security, governance and related issues
12. Making a Business and Financial Case
  • The business case in the project lifecycle
  • Identifying options
  • Assessing project feasibility
  • Structure of a business case
  • Investment appraisal
  • Presentation of a business case
  • Benefits realisation
13. Managing Business Change
  • Introducing a new system
  • Emotions and the change process
  • The need for change management
  • The change process

Course fees

Fees A$ Per Person

  • Business Analysis™ Foundation Certificate(3 days)
  • $2,350 + gst
The fee includes:
  • Course presentation, accredited by BCS
  • Comprehensive ALC course workbook
  • Official course textbook: Business Analysis, 3rd edition
  • Full catering including sit-down lunch, morning and afternoon tea at quality CBD hotel
  • The BCS Business Analysis Foundation Certificate exam

Pre-requisites:

There are no specific pre-requisites for entry to the course or examination.

Exam

The format for the examination is a one hour multiple choice examination. The examination is closed book. Candidates must achieve 26 from 40 questions to pass. Successful candidates are rewarded the BCS Foundation Certificate in Business Analysis.

Course Delivery

The course delivery format comprises theory, practical assignments and examination practice.

ALC Group is accredited by BCS as an Accredited Training Organisation for Business Analysis™ Foundation

 
Testimonial
"The course was excellent.   The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed."
Simon T., Dept of Defence, 
Business Analysis Foundation, 
Sydney April 2016
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    Principal consultant | OMNI EXECUTIVE
  • Our trainer was excellent. He made it fun and interesting. Plus we all passed. Fantastic. I feel comfortable that my future projects will be very successful. Pace - Spot on.
    IT Professional | Information Technology
  • "The course was excellent. The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed."
    Simon T., Dept of Defence, Business Analysis Foundation, Sydney April 2016
  • "Excellent service provided by ALC customer service. Trainer has exceptionally good training skills and brilliant style of communication. Excellent coach."
    Trainer: Michael Fong Principal  |  Fujitsu Australia Ltd
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    Demi Anderson, Programme Manager
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    System Analyst | Department of Corporate and Information Services
  • "The course was excellent.   The instructor was highly knowledgeable and had an extremely personable approach. The learning materials were very good. The venue was most suited and lunch was excellent. Lastly, I am extremely confident that I have the right level of knowledge to proceed and succeed."
    Simon T., Dept of Defence, Business Analysis Foundation, Sydney April 2016
  • "In regards to the course, the stakeholder and participants were wrapped. The trainer was attentive and engaged and the material was relevant and professional."
    Kathleen O’Riley Learning and Development Advisor  |  SA Water Corporation Course: Business Relationship Management Professional (BRMP®) Trainer: Darren Dove
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    Russell Close | Head of IT  |  Bennelong Funds Management
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    Service Assurance Release Manager | Westpac Banking Corporation
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    Operations Transition Manager |  Motorola Solutions Australia Pty Ltd
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  • Peter’s real world samples went a long was in understanding the content.Waleed Al-Atm – Dept. Justice & Regulation
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    National IT Manager | Information Technology

  • Excellent course and while content was quite laborious and intense, Peter’s delivery was excellent; particularly the ‘war stories’ and examples provided.
  • Michelle Zgalin displays an extremely thorough knowledge of the course content. Pace of the course tailored to suit participants. Presentation of content very good. Ability to deliver large amounts of content was impressive. :)
    PRINCE2 Melbourne Senior Business Analyst | VMIA | Risk Management & Insurance
  • A brilliant trainer, she really knows her stuff and manages to get the most out of us, it was almost like a continuation from Foundation.  I felt like I hadn't left.
    Executive Assistant | Guild Group Holdings Limited
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    Business Analyst | VMIA | Risk Management & Insurance
  • The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with  me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity
    Service Delivery Manager | NEC Australia Pty Ltd
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    ISG | University of New England
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    Samantha, Program Coordinator, Transport NSW
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    Manager, IT Risk & Assurance | Ernst & Young
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    Information Security Consultant  | Westpac
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  • We’ve been training and presentation since 1994. See what just some of our successful delegates have to say about getting certified with ALC Training.“David’s vast experiences and shared stories give great insight to the issues and problems which the SABSA framework addresses.”
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    Operations Transitions Manager Motorola Solutions Australlia Pty Ltd
  • “I must say I really enjoyed the course facilitated by your trainer. He was the best and he really explained the course clearly so that we could understand it. He really is an asset to ALC as he makes sense.”
    Service Assurance Release Manager | Westpac Banking Corporation
  • “Enjoyed the training very much, learned heaps but have doubts due to work experience. Will definitely apply the knowledge.”
    Manager, IT Risk & Assurance | Ernst & Young
  • “Just successfully completed three COBIT® 5 courses: Foundation, Implementation and Assessor. Courses were very well managed and presented. Exams were challenging, both in terms of time and knowledge. Very happy to pass all three exams. Highly recommend. Many thanks.”
    Manager | ANZ Banking Group
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    Project Manager | Shell Company of Australia Limited Melbourne
  • “The trainers level of professional experience combined with a capacity to communicate personably and effectively with a diverse group added to my experience and contributed greatly to the amount of information I was able to bring away with me from the course. I could not recommend Steve highly enough either as a trainer or as a potential PM consultant. Top qualities: Personable, Expert, High Integrity.”
    Service Delivery Manager | NEC Australia Pty Ltd
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