Choosing the correct certification in IT can be a challenging task. With a plethora of curriculum and specialisation options – and just as many instructors and consultants – choosing the most beneficial training course with the right provider can prove a great success to your career.

ALC Training has been a market leader in IT project management training since 1994, assisting over 30,000 people in gaining the right certification. One of these is Information Technology Infrastructure Library (ITIL) – an IT Service Management framework.

Below, we’ll look at the ITIL course pathway – from foundation to intermediate certificates, through to ITIL Expert qualification.

The foundation of knowledge

The first step to achieving an ITIL Expert qualification is to learn the framework and structure of ITIL itself. The 3-day foundation course provides an overview of ITIL and an extensive list of topics; including the service lifecycle structure and strategy, design and service operation.

The course will also prepare you for the Foundation Certificate exam – the first step toward achieving ITIL Expert certification.

Intermediate capabilities

Once you’ve completed the initial course and gained your foundation certificate, you can move on to capability or lifecycle modules. There are five capability certificate courses that cover the core service management aspects of ITIL.

The five-day course encompasses how to maintain control and maximise the quality of an IT service, the prevention of recurring errors and faults, issue reporting, response to customer and market requirements, and future strategic vision.

Gaining ITIL certification can provide great benefits to your IT career.

What makes an ITIL Expert?

The concluding and mandatory module of the ITIL Expert qualification is Managing Across the Lifecycle. This final course addresses the identification of management and business problems, risk management and organisational challenges.

Once you’ve finished the training and successfully passed your final exam, you’ll achieve your ITIL Expert qualification – proof of the new skills available to your team and business. With this certification, you can demonstrate a comprehensive approach to service management, and learn a common language to assist the ease of further learning.

Reliable ITIL training with ALC

Choosing the best course to benefit your career can be a tricky decision. ALC is a trusted ITIL certification provider with over 20 years of professional training experience.

Get in touch with ALC Training today, and we can discuss a personalised ITIL Expert course program to help you make a difference in your IT career.