Organisational Change Management (Foundation): Course Contents | ALC Training News

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Foundation Course (3 days)

1.  The Change Management Context, Learning and the Individual
  • Learning process and styles
  • Learning dip
2.  Change and the Individual
  • Models of individual change
  • Motivation
  • Individual differences
3.  Change and the Organisation
  • Metaphors of organisations
  • Organisation culture and change
  • Models of change
  • Key roles in organisational change
  • Drivers of change
  • Developing vision
4.  Stakeholder Strategy
  • Identifying and segmenting stakeholders
  • Personas and empathy maps
  • Stakeholder mapping
  • Influencing strategies
5.  Communication and Engagement
  • Communication biases
  • Feedback and communication approaches
  • Communicating change – factors, barriers and approaches
  • Communications channels (Push-Pull & Lean-Rich)
  • Planning communications
6.  Change Impact
  • Identifying and assessing change impact
  • Stakeholder impact assessment
  • Change severity assessment
7.  Change Readiness
  • Motivation to change and supporting individuals
  • Change agent networks
  • Building organisational change readiness
  • Building the change team
  • Change Management Plan
  • Preparing for resistance
8.  Exam Revision/Preparation and Foundation Exam

Deb Kirman