|Business Relationship Management Professional (BRMP) is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management.It embodies a set of competencies to foster an effective business value-producing relationship between a service provider and its business partners. These competencies can be leveraged through:|
- organisational roles (e.g. in an IT organisation, the CIO typically has a role of BRM for the enterprise)
- a discipline (e.g. all business partner facing service provider roles should be skilled in Business Relationship Management)
- an organisational capability (e.g. a service provider organisation should be effective in shaping and channeling demand to the highest business value opportunities).
BRM’s focus is on increasing the value proposition of services and reducing the perennial challenge of the gap between ‘the business needs’ and that of service provision (often referred to as the ‘Alignment challenge’). As the gap reduces through the skills of the BRM so the value to the business increases and value leakage slows.
The BRM Role therefore is a crucial link between a service provider and the business acting as a connector, orchestrator, and navigator between the service provider and one or more business units.
ALC’s Foundation course on Business Relationship Management is fully accredited by APMG in association with Business Relationship Management Institute (BRMI), the world leading go-to source of up-to-date BRM knowledge and practices and the forum to exchange ideas with other BRM practitioners in the field.