ITIL® Lifecycle: Service Transition: Learning Outcomes | ALC Training News

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Candidates can expect to have an understanding of the following-
  • Service Transition Principles
  • Management and control of all Service Transition activities
  • Service Transition Related activities around communications, commitment and organisational change
  • Organising Service Transition
  • Control and coordination of Service Transition technology related activities
  • Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks

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