ITIL® Lifecycle: Service Design: Learning Outcomes | ALC Training News

  • No comments
Candidates can expect to have an understanding of the following-
  • Management and control of all Service Design activities
  • Management and application of Service Design concepts, inputs, outputs and activities
  • Knowledge of Service Design principles and management of Service Design processes
  • Control and coordination of Service Design technology related activities
  • Justification and control of the organisational and technological issues on Service Design
  • Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks

ALC Training