ITIL Foundation Overview: Who Should Attend | ALC Training News

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The ITIL Foundation course is appropriate for:
  • Any individual working in an IT environment who requires a basic understanding of the ITIL framework
  • Any individual who needs a greater understanding of how an organisation can make use of ITIL to enhance the quality of IT services and the managing thereof
  • Anyone who may have an interest in the subject such as IT Managers, Service Desk staff, Operations staff, Developers.

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