ITIL® 4 Strategist: Direct, Plan & Improve: Who Should Attend | ALC Training News

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The ITIL 4 Strategist: Direct, Plan & Improve course is designed for:

  • IT service management practitioners who are seeking to obtain the ITIL® 4 Managing Professional (MP) designation
  • IT service management practitioners who has the authority to direct something, even if that authority is limited to personal direction
  • Anyone who is contributing to, if not leading, improvement
  • Roles include:
    • Quality Assurance personnel
    • Governance or Audit personnel
    • Portfolio Director/Manager
    • Project Director/Manager
    • Service Director/Manager
    • Service Desk Manager
    • System Engineer
    • Application Director/Manager
    • Infrastructure Director/Manager
    • Information Security Manager/Engineer
    • Continual Improvement Director/Manager

Jes Irving