1) Introduction and Recap of ITIL Foundation

2) Key concepts of high velocity IT

• High velocity IT
• Digital technology
• Digital organisations
• Digital transformation
• High velocity IT objectives and key characteristics
• Adopting the ITIL Service Value System to enable high velocity IT

3) High Velocity IT Culture

• Key behaviour patterns
• Models and concepts of HVIT culture
• ITIL guiding principles

4) High Velocity IT Techniques

• Techniques for valuable investments
• Techniques for fast development
• Techniques for resilient operations
• Techniques for co-created value
• Techniques for assured conformance

5) Exam Preparation

• Exam techniques
• Sample Exam(s)