The ITIL 4 Specialist: Drive Stakeholder Value course is designed for,

• IT service management practitioners who are seeking to obtain the ITIL® 4 Managing Professional (MP) designation
• IT service management practitioners who are engaged in service relationships, including product and service provision, consumption, and relationship management
• Roles include:
  • Relationship managers
  • Customer experience (CX) managers
  • Account managers
  • Service delivery managers
  • Service desk managers
  • Service level managers
  • Enterprise architects
  • Service and solution architects
  • Business analysts
  • Product owners and digital product managers
  • Marketing managers
  • Project managers
  • Portfolio managers
  • Supplier relationship managers
  • Vendor or contract managers
  • Customer experience/user experience designers