ITIL® 4 Specialist: Create, Deliver & Support (CDS): Who Should Attend | ALC Training News

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The ITIL 4 Specialist: Create, Deliver & Support course is designed for:

  • IT service management practitioners who are seeking to obtain the ITIL® 4 Managing Professional (MP) designation
  • IT service management practitioners who are responsible for the creation of and/or the end-to-end delivery and support of IT-enabled and digital service
  • Roles include:
    • Service Desk Managers
    • IT Infrastructure & Support Managers
    • Problem, Change, and Release Managers
    • DevOps Managers
    • Continual Improvement Program/Project Directors/Managers
    • Senior Service & Support Analysts
    • Process/Practice Owners
    • Service Level Management Managers.

Jes Irving