ITIL® 4 Managing Professional Transition: Exams and Stuff | ALC Training News

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Examination

Live Virtual Training – Participants will be provided with an online exam voucher to sit the exams at a time and date of their choosing within 3 months of the course. The web-proctored exams are available 24/7 and run by the examination institute PEOPLECERT. 

Face-to-Face Training – Participants will be provided with a paper-based exam which is completed whilst at the course in the same venue of the course itself.
*As of 01 February, 2022 paper-based exams will no longer be offered by PeopleCert the examination institute for ITIL®. All exams will be conducted online. During the course you will receive an exam voucher and instructions how to book the exam for a date and time of your choice within 3 months of the course. The exams are web-proctored by PeopleCert and are available 24/7.

  • Multiple Choice format
  • 40 questions per paper
  • 28 mark or more required to pass (out of 40 available) – 70%
  • 90 minute hour duration
  • Closed book.

Jes Irving