How Can Government Services Use Big Data? | ALC Training News

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As new technologies continue to be developed, more and more data is ending up in the hands of organisations. Yet, unless properly structured and analysed, big data can be a bigger problem than it is a help.

The sheer size of data sets and the multiplicity of sources is an interesting phenomenon. According to IBM’s Big Data and Analytics Hub, over 30 petabytes of user data is stored and analysed by Facebook, while over 230 million tweets are posted every day.

In August, the NSW government announced plans to set up a whole-of-government data analytics centre.

For commercial and government entities to get the most out of big data, they need an integrated IT department staffed with employees from a range of educational backgrounds, including ITIL certification and IT governance training

Big data and whole-of-government analytics

Big data refers to the assortment of large data sets that are collected, often incidentally as part of everyday processes, and used to identify patterns and trends.

It has typically been associated with the private sector. As commercial activities are becoming more and more digitised, information has become freely available to businesses. 

Interestingly, big data is becoming an integral part of governance structures utilised by the governments around the world. 

According to V. Morabito, author of Big Data and Analytics, e-governments’ use of big data benefits citizens in a range of ways, none more so than cost reduction in the public sector. For instance, crowdsourcing information can reduce the amount of money governments spend on detecting and reporting civil issues such as graffiti and potholes.  

New South Wales, a big data analytics leader?

In August, the government announced plans to set up a whole-of-government data analytics centre. Minister for Innovation and Better Regulation Victor Dominello said that data is one of the state’s most important assets. 

“Whether it’s tackling crime, combating obesity or addressing housing affordability, we cannot hope to develop solutions to the long-term challenges that our state faces without an effective whole-of-government data sharing platform,” he said. 

The government aims to combine information from a range of sources to attain better insights.

How can big data help cities run effectively?How can big data help cities run effectively?

Information is now intangible gold

As New South Wales’ economy transitions to a knowledge-based economy, it is important that regulators and governance structures keep up. 

Chair of the Australian Information Industry Association Kee Wong praised the government for its establishment of a data analytics centre. 

“As we mature into a knowledge-based economy, the role of data and the ability to link data from multiple sources, supported by appropriate privacy and security, will drive more effective and innovative government as well as contribute to the competitiveness of the NSW economy,” Mr Wong said.

To access this kind of data, employers will need workers with the required skills. To find out how you can take advantage of a knowledge-based economy, talk to a quality course provider today and find out how you can be part of the big data revolution.

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