Business Analysis Foundation (4 Days): Course Contents | ALC Training News

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1. What is Business Analysis
  • Describe the business change lifecycle
  • List the following principles of business analysis
  • Describe the variants of the business analyst role
2. The Competencies of a Business Analyst
  • Explain the concept of the T-shaped Professional
  • Identify the three areas of business analysis competency
3. The Strategic Context for Business Analysis
  • Describe business analysis and the strategic context
  • Define the factors assessed using PESTLE to analyse an external environment
  • Identify the elements of the VMOST technique used to analyse an internal environment
  • Describe the following elements of performance measurement
  • Describe the structure of a SWOT analysis
  • Describe the POPIT and Business Model Canvas techniques used in strategy execution
4. The Business Analysis Service Framework, incorporating the following services:
  • Situation investigation and problem analysis
  • Feasibility assessment and business case development
  • Business process improvement
  • Requirement’s definition
  • Business acceptance testing
  • Business change deployment
  • Stakeholder engagement
5. Investigating the Business Situation
  • Understand the purpose of workshops
  • Understand the purpose of observation
  • Understand the purpose of interviews
  • Understand the purpose of scenarios
  • Understand the purpose of prototyping
  • Define user role analysis
  • Define quantitative approaches including: Surveys or questionnaires, Activity sampling, Document analysis
  • Describe the Rich pictures Mind maps, two diagrammatic techniques used to record a business situation
6. Analysing and Managing Stakeholders
  • Identify stakeholder categories using the stakeholder wheel
  • Describe the Power/Interest grid technique to analyse stakeholders
  • Describe stakeholder responsibilities using RASCI (RACI) technique
7. Improving Business Services and Processes
  • Explain the business process hierarchy
  • Describe aspects of the event response level (UML activity diagrams, or process swimlane diagrams)
  • Describe aspect of the actor-task level (Tasks writing the UML activity diagram)
  • Analysis considerations at actor-task level (Steps or ‘work instructions’ supporting each Task level)
  • Understand the concepts of the as-is and to-be process models
  • Identify generic approaches to improving business processes
  • Define the purpose of customer journey maps
8. Defining the solution
  • Describe the gap analysis process
  • Explain the use of POPIT in gap analysis
  • Describe the process for developing options
  • Describe the purpose of design thinking
9. Making the Business Case
  • Describe the lifecycle for a business case in business case development
  • Identify the areas of feasibility assessment
  • Define the structure and contents of a business case
  • Understand categories of costs and benefits
  • Understand the importance of an early impact assessment
  • Understand a business risk assessment in relation to the options presented
  • Explain the purpose of the following investment appraisal techniques; payback, discounted cash flow (net present value) and internal rate of return
  • List the key features relevant to the production of a business case within an Agile contex
10. Establishing the Requirements
  • Explain the requirements engineering framework
  • Understand the role of different actors in requirements engineering
  • Understand the categories of requirements, business, technical, functional and non-functional
  • Describe the hierarchy of requirements
  • Describe requirements elicitation techniques
  • Understand requirements analysis, including; requirements filters, INVEST, MoSCoW and Business rules
11. Documenting and Modelling Requirements
  • Understand requirements documentation styles including; text-based documentation styles and Diagrammatic documentation styles
  • Define the structure of the business requirements document
  • Understand the importance of the requirements catalogue
  • Describe the format of user stories
  • Describe the elements of the use case diagram used to model functional requirements
  • Describe the elements of a class model used to model data
  • Describe the product backlog in modelling and documentation in an Agile environment
12. Validating and Managing Requirements
  • Formal requirements validation
  • The activities in the Agile requirements validation process
  • Describe traceability and change control in relation to requirements management
13. Delivering the Requirements
  • Describe the following types of delivery lifecycle; waterfall lifecycle, the “V” model, the incremental lifecycle and the iterative lifecycle (Agile)
14. Delivering the Business Solution
  • Explain the role of the business analyst in the business change lifecycle
  • Describe the role of the business analyst during the design, development and test stages
  • Describe the SARAH (a person focused organisational change management tool) and a business readiness assessment technique
  • Describe how the benefits plan is used in the realisation stage

Deb Kirman