Bimodal IT necessary for digital business success | ALC Training News

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Few other sectors can have the same transformative effects on businesses as IT, especially as the technologies continue to advance year after year.

The influx of technology into organisations across the globe is driving digital business – a new mode of operations that "blurs the line the between the digital and the physical worlds," according to research organisation Gartner.

"Digital business promises to usher in an unprecedented convergence of people, business, and things that disrupts existing business models."

To ensure success in this new age of operations, companies will need to turn to bimodal IT operations.

What is bimodal IT?

Bimodal IT is basically the concept of utilising two different IT methodologies in the same environment. For example, the "traditional IT" team handles the day-to-day operations of testing and deploying correctly, while an "agile IT" team is focused on change and adapting to an evolving IT landscape.

Pushing into digital operations

Digital operations offer unparalleled opportunities for business success across a number of areas including e-commerce, marketing, new analytical tools and greater interactions with customers. This is a revolution, and something that continues to change how businesses connect and collaborate.

With a global population of over seven billion people and around 35 billion devices constantly communicating and relaying information across the globe every day, businesses are stepping into a digital age.

Focusing on digital operations will mean access to new customers, relevant business data and the ability to drive operational efficiencies.

Of course, there are a number of factors that need to be considered before organisations can push into the digital age.

The need for bimodal IT

Companies can't simply rush into this new mode of IT however, as doing so without proper preparation could lead to unsuccessful implementation. In turn, this could lead to less than desirable results.

Bimodal IT is the key to digital business success, as it can prove instrumental in developing the speed and agility required by an organisation to meet digital challenges. Of course, companies also need to ensure operations are solid and fluid.

In a new report, researchers from Gartner explained that while business leaders can't transform companies into digital startups, they can move into bimodal IT operations.

"Forty-five per cent of CIOs state they currently have a fast mode of operation, and we predict that 75 per cent of IT organisations will be bi-modal in some way by 2017," said Peter Sondergaard, senior vice president at Gartner.

Embracing risk

Risk certainly plays a significant role in startups, but it's often something larger organisations would rather avoid. However, it's unavoidable in digital operations, and companies will certainly experience risk to some degree.

"In digital business, you must change your relationship with risk. Digital risk is not something to mitigate. Instead, embrace risk. Taking risk is a conscious leadership decision," said Tina Nunno, a vice president and Gartner Fellow. 

She explained that focusing on what risks to take is important, and ignoring them completely is "tragic".

This will certainly go against traditional practices, but it's something that can provide innumerable benefits.

Managing IT operations

Digital operations are a new way of approaching business, and certainly one that requires appropriate focus. Given the advantages over traditional modes of operation it's necessary for organisations to consider the benefits of a digital shift.

Project management can prove essential during the transformation, helping to guide the company along a predetermined path to success. A framework such as PRINCE2, which has been designed specifically for project management, can ensure that any digital endeavour is implemented correctly.

On the other hand, ITIL, and IT service management frameworks, can help companies to manage digital business operations.

Whatever the framework, whether ITIL or PRINCE2, it's a good idea to speak to the experts at ALC Training. ALC can deliver courses throughout the Asia Pacific, including key cities in Australia such as Sydney, Brisbane, Canberra and Perth.

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