Big Data analytics and ITIL: The future of decision-making | ALC Training News

  • No comments

For most companies and organisations, survival in the business world depends on their access to quality insights. To do this, they must be in a position to generate answers to the critical decisions. Fortunately, IT government training can help foster the right kind of decision-making behaviour. But, can it be applied to big data? 

Big data analytics becoming more popular

According to a report released by Frost & Sullivan, big data analytics is gaining traction within the test and measurement process. The research projects market growth to go from $421 million in 2014 to $2,401 million in 2021, a 28 per cent compound annual growth rate.

The report singled out both the automotive and aerospace sectors as key areas for growth. Currently, automotive original equipment manufacturers (OEMs) are aiming to use big data analytics to map maintenance processes and audit the production line. 

Big data analytics is gaining traction within the test and measurement process.

Frost & Sullivan Research Analyst Apoorva Ravikrishnan said that "research and development, risk management and asset management are the key applications in test and measurement where big data analytics is gaining traction".

Big data analytics is also at home within service-based organisations, where controlling for risk is as important. But, implementing big data analytics can be hard and staff will need IT governance training to be effective in their new roles.

Moving to big data analytics

Even though there is a growing market for analytics of this scale, the report pointed out that the high preliminary costs associated will prolong any large-scale adoption. Interestingly, some firms are happier sticking to internal analytics and a number of OEMs remain worried about the validity of big data.

"Transitioning from rigid analogue systems to digitised, smart and automated technologies will be the need of the hour for big data analytic vendors striving to strengthen test and measurement capabilities," said Ravikrishnan.

However, when big data becomes the primary resource for decision-making, there is a range of IT-related best practices that help an information officer make the critical decisions. 

How can better IT governance impact decision-making.How can better IT governance impact decision-making?

ITIL and big data for businesses

Commercial leaders know that within big data there are valuable strategic insights, but to find them they will need efficient and productive IT services. In turn, strategic decision-making by IT managers and other staff is essential for utilising the patterns that can be found in big data to facilitate better economic activity. 

Implementing more precise strategic decision-making within an organisation's culture is as easy as attending IT governance training. Furthermore, there is a range of best practice frameworks that can assist managers in making these crucial decisions.

For instance, ITIL certification can guide managers through the day-to-day decision-making process and help facilitate better service solutions. IT governance also better integrates IT teams within and organisation positions the IT department as a company-wide leader in strategic decision-making.

To find out more about IT Governance Training and ITIL certification, talk to an experienced course provider today.