eSourcing Capability Model (eSCM) - Course Content
1. What is eSourcing?
- Define 'eSourcing'
- Understand how sourcing services is different from buying products
- Appreciate the market growth in outsourcing
2. Inhibitors and Drivers
- Understand the reasons that motivate organisations to outsource
- Understand what is driving and inhibiting outsourcing
3. Successes and Failures
- Understanding why outsourcing relationships fail
- Understand the critical issues for success in outsourcing
4. eSCM Background
- Development history
- Scope
- Principles underpinning the eSCM
- Relationship to other quality frameworks
- Capability measurement options
5. Using eSCM to Measure and Guide
- How eSCM provides guidance
- How eSCM measures - capability determination options
6. eSCM-SP Model Structure
- Awareness of the 3 dimensions of the model
7. eSCM-CL Model Structure
- Awareness of the 3 dimensions of the model
- Structure is same in CL and SP but content is different
8. eSCM Practice Structure
- Awareness of how each Practice is structured
- Understand the intent of the major activities
- Understand the practice types
9. eSCM Support Practices
- Understand how support practices are used within eSCM
10. eSCM-SP Capability Areas
- Understand the arrangement of Capability Areas for CL
- Understand which Capability Areas are Ongoing vs Phase Specific
11. eSCM-CL Capability Areas
- Understand the arrangement of Capability Areas for CL
- Understand which Capability Areas are ongoing vs Phase Specific
12. Interface between CL and SP
- Understand that the interface points are documented and how they can be useful
13. Determination Overview
- Understand the objectives of an eSCM Capability Determination
- Recognise the high level steps of a Capability Determination
14. Implementation Overview
- Understand 3 requirements for every project
- Gain an overview of an implementation approach
