Terms and Conditions:


FEES must be paid before the start of the seminar. You may bring your payment with you on the morning of the seminar.  Payment will be accepted by company cheque or by major credit cards. All fees shown are per person.


FEES INCLUDE lunch, morning and afternoon tea, and all course materials.


CANCELLATIONS Written cancellations will be accepted and a full refund provided up to five business days prior to the commencement of the course. Transfers of bookings made within five business days of the course commencement will incur an administration fee. An alternate participant for the course can be substituted at any time for no additional charge. Refund and/or transfer will not be provided for any participant who fails to attend the course.


TIMES Unless otherwise stated, seminars commence at 9.00 am and finish at 5.00 pm.


REGISTRATION Registration is from 8.30 am to 9.00 on the first day.  Upon registration you will receive your name badge giving access to the seminar room, plus your work materials.


CERTIFICATES All participants who complete the course will receive a Certificate of Attendance.  Please ensure when registering that your name is written the way you want it to appear on your Certificate.


WARRANTY To guarantee your satisfaction ALC offers a money-back or full credit policy. If the course is not meeting your requirements, simply inform the on-site seminar administrator or course instructor before the end of the first day, return all seminar materials and we will give you either a full credit towards another course or a full and prompt refund of fees paid, according to your instructions.


DISCLAIMER All information regarding course dates, presenters and content is accurate as at the time of brochure printing. We do our utmost to ensure that courses are conducted as advertised. ALC reserves the right however to vary without prejudice dates or presenters if circumstances so warrant.  This would be a very rare occurrence indeed and in such a situation you would be informed of the change prior to the course and would be entitled to cancel without penalty.